What is Sonero?
Sonero is an AI-driven platform designed to improve customer relationships and increase revenue through better meetings. It provides client-facing teams with a suite of tools to understand and take action on customer call outcomes, making it easier to close deals and ensure team-wide synchronicity.
Key Features of Sonero
For Client-Facing Teams
Sonero specializes in external, client-facing conversations, providing analytics that tell a rich and predictive narrative around customer intent.
Made for Sharing
Meeting insights can be shared publicly or privately, allowing users to keep outputs to themselves, distribute them to clients, or make them available to the world.
All Eyes on One Page
Sonero unites go-to-market teams with a centralized repository of call insights, delivering upsell opportunities to Sales, providing feedback to Product, and sharing context with Customer Success.
Subtle and Friendly
The Sonero AI Assistant is present, friendly, and silent, taking call tasks off users' hands. It can be white-labeled, and users can automatically send out introduction emails or provide attendees with an opt-out option.
Privacy First Design
Security is Sonero's top priority, with enterprise-grade encryption, end-to-end, always. Users own their data and can remove it from the UI and systems at any time.
Fully Extensible
Sonero's functionality can be accessed through the web app or via API, making it fully extendable and scalable for organizations.
How to Use Sonero
Focus, We'll Take Notes
Sonero provides raw and complete transcripts, full speaker attribution, and linked playback, ensuring users never miss an important point again.
Predict and Pre-empt Intent
Sonero predicts risk, identifying customer pain points and highlighting potential next steps, enabling users to prevent escalation and churn.
Audience Sentiment
Sonero provides industry-first facial expression and speech analysis, tying every high and every low for every person back to that point-in-time of the conversation.
Automated Coaching for Better Calls
Sonero assigns a Meeting Score to each conversation, providing specific recommendations for improvement and enabling users to quantify their meetings.
Pricing and Plans
Sonero offers various plans and pricing options to suit different business needs. Contact Sonero for more information on pricing and to book a demo.
Helpful Tips
- Use Sonero to improve customer relationships and increase revenue.
- Leverage Sonero's analytics to get ahead of the sales or retention process.
- Share meeting insights with clients, Sales, Product, and Customer Success teams.
Frequently Asked Questions
What is Sonero used for?
Sonero is used to improve customer relationships, increase revenue, and provide client-facing teams with a suite of tools to understand and take action on customer call outcomes.
Is Sonero secure?
Yes, Sonero prioritizes security, with enterprise-grade encryption, end-to-end, always. Users own their data and can remove it from the UI and systems at any time.
Can I customize Sonero for my organization?
Yes, Sonero is fully extensible and scalable, allowing users to access its functionality through the web app or via API.